Redo Claims Dashboard
An internal analytics and automation dashboard supporting a high-value claims pipeline.
At Redo, I developed a dashboard that supported internal analytics, operational visibility, and process automation while serving as the subject matter expert for a meaningful revenue pipeline.
Role
Product Specialist
Timeline
Oct 2025 - Present
Tech
Analytics · Process Automation · Internal Tools · Product Ops
What needed to be solved.
Internal teams needed clearer visibility into claims operations and better ways to turn recurring tasks into reliable workflows.
Solution approach
I built a dashboard-centered workflow that made analytics more accessible, surfaced operational bottlenecks, and improved the path from issue discovery to product improvements.
Outcomes
- —Created an internal tool with real business relevance, not just a classroom prototype.
- —Improved feedback loops between users, account management, and engineering.
- —Helped strengthen retention with more responsive product support and improvements.
Inside the product.
Screenshots and demos from the actual build.
Redo claims dashboard view highlighting analytics, status details, and workflow context.
Internal tool walkthrough slot
A short narrated clip would be perfect here.
What this project delivered.
The outcomes that mattered, at a glance.
Supported a process tied to roughly $180k in monthly pipeline value.
Resolved 500+ technical issues with perfect CSAT.
Turned user feedback into 30+ product enhancements.