Redo Claims Dashboard
An internal analytics and automation dashboard supporting a high-value claims pipeline.
At Redo, I developed a dashboard that supported internal analytics, operational visibility, and process automation while serving as the subject matter expert for a meaningful revenue pipeline.
Role
Product Specialist
Timeline
Oct 2025 - Present
Tech
What needed to be solved.
Internal teams needed clearer visibility into claims operations and better ways to turn recurring tasks into reliable workflows.
Solution approach
I built a dashboard-centered workflow that made analytics more accessible, surfaced operational bottlenecks, and improved the path from issue discovery to product improvements.
Outcomes
- • Created an internal tool with real business relevance, not just a classroom prototype.
- • Improved feedback loops between users, account management, and engineering.
- • Helped strengthen retention with more responsive product support and improvements.
Designed to show screenshots and demos cleanly.
These slots are ready for your real assets. Add images or videos into `public/images` and `public/videos`, then point the file paths in `content/site-data.ts` to them.
Redo claims dashboard view highlighting analytics, status details, and workflow context.
Internal tool walkthrough slot
A short narrated clip would be perfect here.
The most important recruiter-facing takeaways.
These bullet points are intentionally outcome-driven so a recruiter can scan fast and still understand the value of the project.
Supported a process tied to roughly $180k in monthly pipeline value.
Resolved 500+ technical issues with perfect CSAT.
Turned user feedback into 30+ product enhancements.